Platform Tools and Technologies

Delivering a rich customer experience requires a strategy that modernizes the enterprise IT architecture and enables digital business models to capture value. The Platforms, Tools, and Technologies area focuses on catapulting such business and process transformation efforts by delivering innovations on services and processes through new-age, modular, re-usable, and consolidated platforms for advanced software development and data management. The principal mission is to modernize platforms and processes catering to diverse business process service domains including Automation & Transaction Processing, Human Resources, Public Sector, Financial Services and Healthcare.

Conduent Labs India is uniquely positioned to bring about transformational changes to an enterprise’s digital platform strategy. Our team brings in-depth expertise in process modeling and optimization, process automation and analytics, large scale data management, and modern solution architectures, including microservices, containers, and cloud computing. Using these competencies, researchers provide innovation artifacts to the Conduent business units while pushing the envelope within the scientific community. In this regard, the team also gets actively involved with the business groups to help them win customer deals, run pilots, and create differentiated offerings by modernizing platforms and processes.

Featured Publications

  • A. Mulla, G. Raravi, T. Rajasubramaniam, JC. Prabhakara, K. Dasgupta. Efficient Task Allocation in Services Delivery Organizations. IEEE SCC 2016.
  • R. Engel, W. Krathu, M. Zapletal, C. Pichler, JC. Prabhakar, W. M.P. van der Aalst, H. Werthner, C. Huemer. Analyzing inter-organizational business processes - Process mining and business performance analysis using electronic data interchange messages. Information Systems of E-Business Management 14(3), 2016
  • Soumi Chattopadhyay, Ansuman Banerjee, Tridib Mukherjee. A Framework for Top Service Subscription Recommendations for Service Assemblers. IEEE SCC 2016
  • Aditya Hegde, Rahul Ghosh, Tridib Mukherjee, Varun Sharma, SCoPe: A Decision System for Large Scale Container Provisioning Management, IEEE CLOUD 2016
  • Rahul Ghosh, Aditya Ghose, Aditya Hegde, Tridib Mukherjee, Adrian Mos, QoS Driven Management of Business Process Variants in Cloud Based Execution Environments, ICSOC 2016

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